Paid as Jazzy J
Jasmine's Stars balance hit payout level, but the money never left "pending."
What happened
Her account and payout setup used her stage name, Jazzy J.
Her tax ID was under her legal name, Jasmine Ortiz. The names didn't match, so verification stalled.
The rule behind it
Payouts finalize only after tax info is verified, and the name on the account must match the legal name tied to your tax ID.
Getting paid by following the rules
- Use her legal name in payout and tax details. The stage name can stay on her profile.
- Choose the Business payout path if she sets up an EIN.
- Fix payout details at least 10 days before payday, because changes trigger a hold.
Your audience can know your stage name. Your payout needs your legal one.
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